AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

The Role

The Senior Communications Specialist is responsible for managing and developing communications to foster a positive and informed workplace with the goal of aligning associates with organizational objectives, strategies, and activities.

Essential Job Functions

• Develop and implement internal communication plans and strategies to ensure consistent messaging and engagement across all departments and levels of the organization.

• Collaborate with various teams to create content for internal communications, including memos, presentations, and announcements

• Monitor feedback and analytics to continuously improve internal communication effectiveness and adjust strategies as needed.

• Manage communication channels such as intranet, internal social platforms, and email distribution lists to reach employees effectively.

• Organize town hall meetings, employee events, and other communication initiatives to foster a sense of community and inclusion.

• Prepare regular reports on the impact and effectiveness of communication initiatives and present findings to stakeholders and management.

• Leads communication-related projects by directing project teams and reporting the status of projects to leadership.

• Coaching and guiding the organization on best practices and utilization of internal communication tools.

Non-Essential Functions:

• All other tasks as assigned by the manager.

Minimum Qualifications:

Education:

• Bachelor’s degree in Communications, Journalism, English, Public Relations or related field preferred.

Certification or Licensures:

• None required.

Experience:

• Minimum of 2 years of multi-family property management experience preferred.

• Minimum of 6 months of cross-functional exposure with other departments within AvalonBay preferred.

Knowledge, Skills and Abilities:

• Reads and writes English as demonstrated by clear and concise written and verbal communications.

• Ability to develop in depth communications tailored for different audiences and across multiple communication channels.

• Proficient in using project management tools and communications platforms.

• Ability to collaborate effectively with executives, peers, and cross-functional teams.

• Familiarity with collaborative platforms, preferably SharePoint.

• Assists in the organizing and creation of the monthly RS Leadership Call presentations. Communicates with presenters to ensure information is relayed clearly and accurately.

• Ability to help write and review content for the Sales & Service SharePoint site. Has working knowledge of maintaining an AVB SharePoint site. Organizes regular audits of the site to ensure relevancy of existing content. Tracks and communicates new content on a regular basis to onsite teams.

• Serves as a member of the Sales & Service Engagement Committee that develops and implements portfolio-wide strategies and programs to improve sales and service performance. Assigned to different project workgroups such as: GREAT Celebration, RS Leadership Series and RS Directors Meetings.

• Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations.

• Demonstrates a proven knowledge of on-site policy and procedure.

Physical Demands:

• Normal office environment

Working Environment:

• Normal office environment

Training:

• Satisfactory completion of AVB’s new hire orientation within 30 days of employment or the first training session offered after employment.

• Any other applicable training assigned by the manager

How AvalonBay Supports You

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)