Position Type: Full time
State: TX
City: San Antonio
Zip Code: 78251

Overview

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

The Role

Non-Essential Functions:

All other tasks as assigned by the manager. 

Knowledge, Skills, and Abilities:

·Skilled in sales and customer service, adept at effective negotiation, listening, and follow-through preferred. 

·Ability to negotiate to meet or surpass renewal revenue goals preferred 

·Self-motivated to succeed, taking initiative to achieve goals. 

·Effectively collaborates with colleagues, including on-site associates, to address any issues requiring follow-up or involvement from others. 

·Demonstrates excellent verbal and written communication.  

·Able to build rapport and foster positive resident relationships to convey product features, benefits, and value propositions persuasively. 

·Utilizes technology platforms for communication and renewal management, ensuring accurate data entry.  

·Adapts to changing priorities in a fast-paced environment. 

·Able to learn new products and sales techniques. 

·Demonstrates strong time management, prioritizing tasks to meet service levels and sales objectives across multiple communities. 

·Takes ownership of and resolves customer issues independently. 

·Ability to understand and adhere to federal, state, and local laws, including Fair Housing regulations, and company policies. 

Minimum Qualifications:

Education:

·High School diploma or equivalent (GED) required 

Experience:

• At least 1 year of multifamily or related property management experience preferred 
• Experience in a sales position that requires negotiating preferred 

Software:

• Proficient in Microsoft Office Suite. 

How AvalonBay Supports You

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)

Job ID JR103592