Community Consultant
NC, Charlotte
Success Profile
We have found that the following traits and attributes help lead to a successful future as a Leasing professional.
- Customer Service
- Sales
- Collaboration
- Communication
- Problem-Solving
- Organizational
Our Culture
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Our Bold Purpose
We're driven by a bold purpose: creating a better way to live
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All Of Us
All AvalonBay associates play a key role in bringing our purpose to life
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Our Core Values
A Commitment to Integrity
A Spirit of Caring
A Focus on Continuous Improvement -
Our Approach
Promotion from Within
Growth Based on Achievement
Cross Departmental Learning
Professional Development
High-Performance Culture
Associate Recognition
Trending
Benefits
Our benefits packages are created with the flexibility to support associates who are at different stages in their lives and careers.
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Medical
We provide you with four plan options to choose from within the Aetna network.
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Dental
We offer dental coverage through MetLife. Associates have the option to select between the Premier and Basic Plus Plan.
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Vision
Our Vision Service Plan provides benefits for regular eye examinations, glasses or contact lenses, and laser vision care.
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401(k) Savings Plan
Save a portion of your pay each pay period and invest your savings in your choice of the available investment funds. We match 50% of your contribution up to 8%.
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Recognition & Rewards
Significant discount for all on our incredible apartment homes and rewards programs such as Live2Lease, which awards our star community consultant with bonuses of up to $1,000.
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Career Development
Opportunities to advance your skills and grow your career through promotion.
Responsibilities
Position Type: Full time
State: NC
City: Charlotte
Zip Code: 28203
Overview
AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
The Role:
Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.
AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort – the future of apartment management starts here!
As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.
• Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.
• Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.
• Follow-through. By understanding what’s important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they’ve been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood – you help to paint a picture of what it’s like to call your community home.
• A genuine desire to help both residents and colleagues in Creating a Better Way to Live.
You have
• A high school diploma or equivalent (GED) required
• 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry
• Strong interpersonal and communication skills
• Proficiency in using property management software and Microsoft Office Suite
• Knowledge of fair housing laws and regulations
• Ability to work independently and as part of a team
• Excellent organizational and multitasking abilities
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.
We offer:
Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)
Job ID JR103426Career Path
At AvalonBay, you can learn, grow, challenge yourself, and try new things. Our sales & leasing professionals typically advance as follows:
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Leasing Consultant
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Sales and Service Supervisor
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Community Manager
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