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We understand that job searching can be a stressful process, and scammers prey on this vulnerability. Rest assured that our company is committed to providing a safe and secure job application process for all candidates.

Senior Regional Director, Property Operations

Carrollton, Texas

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State: TX
City: Carrollton
Zip Code: 75007

Overview

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

The Role

What You’ll Be Doing:

1. Leadership & Strategy:
You’ll work hand-in-hand with the regional Vice President or Senior Vice President to drive all operational and financial aspects of the business, contributing to AVB’s overall goals.

2. Program Development & Collaboration:
You’ll collaborate with key business partners to develop and implement programs that maximize revenue, improve customer satisfaction, and support the success of on-site teams.

3. Revenue Management:
Partner with the Revenue Management team to develop and implement strategies that maximize revenue across our properties.

4. Budgeting & Financial Management:
You’ll be involved in creating and presenting annual operating budgets, ensuring financial goals are met and exceeded.

5. Leading & Supporting Teams:
You’ll lead, mentor, and coach on-site personnel, resolve employee relations issues, and help develop career paths for associates on your team.

6. Strategic Projects & Growth:
Represent Property Operations on corporate projects, helping to develop and implement strategic initiatives across the organization.

7. Market Insights & Forecasting:
You’ll analyze regional market trends to understand their impact on our portfolio and provide insightful feedback to senior management.

8. Ensuring Excellence in Service:
Foster a culture focused on sales and service excellence, guiding your teams to meet and exceed performance targets.

9. Cross-Functional Collaboration:

Work closely with various teams—Marketing, Engineering, Asset Management, and more—to ensure operational and financial goals are met across multiple portfolios.

What We’re Looking For:

  • Education: Bachelor’s degree or 5+ years of experience in property management, hospitality, or the retail industry.

  • Experience: 7+ years managing multi-site, multi-property operations (ideally in property management, hotel/resort management, or a similar field).

  • Skills:

  • Strong leadership with the ability to inspire and develop high-performing teams.

  • Advanced financial acumen and the ability to manage budgets and forecasts.

  • Demonstrated leadership, strategic agility, change management, business analysis, influencing, and communication skills.

  • Underwriting experience in assessing new development & acquisition deals as well as successfully managing a stabilized portfolio.

  • Excellent communication skills with the ability to write clear reports and deliver engaging presentations.

  • A passion for creating positive, customer-focused environments and solving complex challenges.

  • Ability to manage change with ease and lead teams through periods of transition.

  • Additional Skills:

    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

    • Valid driver’s license and automobile insurance.

    • Ability to travel between multiple locations as needed.

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We offer:

Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.

Growth based on achievement and promotion from within.

Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).

A 20% discount on our incredible apartment homes.

A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)

Job ID JR104190
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