Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it’s helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow associates, we are committed to creating an unforgettable experience as a great place to live - and work.

The Role

**We have an exciting opportunity to help launch our newest region in Austin, TX. We are currently seeking a Maintenance Manager or a Senior Maintenance Manager to join our team**

The Senior Maintenance Manager is responsible for the management of the maintenance and preventive maintenance efforts for one or more assigned communities including the physical aspects of the building(s), HVAC, electrical, plumbing, carpentry, major appliances and amenities. This position ensures efforts meet AVB’s operational standards and any applicable laws and regulations. At podded communities, the Senior Maintenance Manager works with on-site supervisor to increase proficiency/performance of community and maintains oversight of the property’s Maintenance operations.

• Partners with office counterpart (s) to ensure effective operation of community (ies); implements and manages programs to maximize revenue, control expenses and improve resident satisfaction.

• Manages all customer service requests; including prioritization and delegation to assigned staff; manages parts and supply inventory to ensure company service standards are maintained. Evaluates and analyzes service request trends for assigned community(ies).

• Manages the maintenance for assigned community (ies) to ensure the physical condition of the property is maintained and contributes to AVB’s annual business goals.

• Assists in the development of the annual maintenance operating budget in accordance with established timeframes. Analyzes budget variances and trends.

• Monitors maintenance expenses ensuring spend is approved and within budget.

• Manages all personnel duties including recruiting and hiring, scheduling work assignments, performance evaluations, associate training and development and disciplinary actions; makes decisions or recommendations regarding hiring and termination.

• Manages the apartment home turnover and preventive maintenance programs schedules to maximize the value to the community and ensure quality of work. Assesses the value of damage to apartment homes that is charged to departing resident.

• Ensures implementation of appropriate risk mitigation procedures, including disaster response and safety training; maintains appropriate documentation.

• Acts as safety liaison. Responsibilities included but not limited to; monthly safety meetings, training, documenting, and conducting safety inspections. Trains and promotes safe work practices among on-site staff.

• Maintains Incident and Injury Free safety culture by following all AVB safety policies and procedures and reporting any unsafe behavior or conditions including nonfunctioning equipment.

• Ensures appropriate risk mitigation procedures are implemented, including disaster response, safety training and required documentation is maintained.

• Performs Hot Works, when applicable, including brazing, soldering, and welding within AVB Standards.

• Inspects grounds, buildings and apartment homes on a regular basis to ensure that all physical aspects of the community are fully functional at all times; perform start-up duties and acceptance walks as required.

• Collects and removes trash and debris including pet waste from community areas as needed.

• Oversees execution of work of external maintenance vendors and internal maintenance service suppliers.

• Ensures the community is compliant with all applicable AVB policies and procedures and all federal, state and local laws, specifically Fair Housing regulations at community level.

You Have:

• High School Diploma or equivalent (GED).

• Valid driver’s license and automobile insurance, where applicable.

• Environmental Protection Agency (EPA) Type I, II Certification, where applicable.

• Certified Pool Operator (CPO) certification, where applicable.

• 3-5 years of apartment maintenance experience or related field required.

• 3-5 years of supervisory experience preferred.

• Ability to read and write English as demonstrated by clear and concise written and verbal communications. Demonstrated ability to create and deliver group presentations on property related subject matter and to write reports in a clear, concise form.

• Ability to communicate with our associates, residents and vendors in order to maintain AVB’s customer service standards.

• Ability to supervise and develop new associates and provide feedback and coaching resulting in improved performance as demonstrated by work experience.

• Ability to identify cleaning and chemical supplies, ability to read and understand Hazard Communication Safety Data Sheets (SDS), ability to understand proper applications of chemicals and general cleaning supplies, ability to frequently handle and properly dispose of these products.

• Possesses knowledge of Personal Protective Equipment (PPE) and ability to use properly.

• Demonstrates strong knowledge of HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.), fitness equipment, waste management systems. Ability to understand basic knowledge of boilers, chillers, chilling towers, sprinklers and steam systems.

• Demonstrates complete understanding of emergency systems, shutoffs, locations and sequence of operations.

• Ability to perform calculations involving basic math (e.g., adding, subtracting, multiplying, and dividing, working with fractions, decimals, and percentages) with the use of a calculator.

• Ability to occasionally operate general office equipment such as, but not limited to, personal computer, tablet, telephone, photocopying machine, and to program fobs or other electronic devices.

• Ability to operate computer systems such as, but not limited to, Lotus Notes, MRI, Ops, Kronos, KeyTrak, Level 1, Avalon Access, Microsoft Office applications such as word processing, spreadsheets and email.

• Ability to report on time regularly and consistently, work assigned schedule and accurately document/verify time worked.

• Ability to supervise and develop new associates and provide feedback and coaching resulting in improved performance as demonstrated by work experience.

• Ability to frequently transport up to 60 pounds variable distances, the mobility and flexibility to use required equipment and to access and work in confined spaces or at heights in excess of 8 – 9 feet.

• Ability to frequently stand, walk, stoop, kneel, crouch or crawl, and climb (stairs, ladders, etc.).

• Ability to frequently use general maintenance tools, supplies and equipment such as, but not limited to, hand tools, (e.g., hammers, shovels, screwdrivers, box-end or adjustable wrenches, pliers), power tools (e.g., hand drill, power drill, grinder, sander) pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sandblasters, and safety equipment.

• Ability to operate motorized vehicles such as, but not limited to, a golfcart, car, truck, or van where applicable.

• Ability to be on-call as required by work schedule.

• Ability to respond within 1 hour from the time the on-call has dispatched.

How AvalonBay Supports You

Additional Info