Position Type: Full time
State: VA
City: Arlington
Zip Code: 22203

Overview

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

The Role

We are seeking an experienced Technical Manager to lead our Salesforce platform engineering team and drive technical excellence across our cloud infrastructure. This role will be responsible for managing the Salesforce ecosystem, leading a team of 10+ full-stack engineers, and partnering with business stakeholders to deliver scalable solutions that support our real estate investment operations.

Key Responsibilities

Platform Management & Technical Leadership

• Serve as the primary technical owner and architect for the Salesforce platform, including Sales Cloud, Service Cloud, and custom applications

• Design and oversee implementation of scalable, secure, and performant Salesforce solutions aligned with business objectives

• Manage cloud infrastructure with emphasis on AWS services, ensuring optimal integration between Salesforce and other enterprise systems

• Lead system design initiatives from concept through implementation, maintaining hands-on involvement in critical technical decisions

• Establish and maintain technical standards, architectural patterns, and development best practices across the engineering organization

• Oversee API integrations, data migrations, and third-party application implementations within the Salesforce ecosystem

Team Leadership & Development

• Manage, mentor, and develop a team of 10+ full-stack engineers, fostering a culture of innovation and continuous improvement

• Provide coaching and career development guidance to team members, conducting regular 1:1s and performance reviews

• Lead talent acquisition efforts, including defining role requirements, interviewing candidates, and building a diverse, high-performing team

• Create and implement technical training programs to upskill team members on Salesforce platform capabilities and cloud technologies

• Build and maintain an inclusive team environment that encourages collaboration, knowledge sharing, and professional growth

Strategic Partnership & Collaboration

• Partner closely with business stakeholders, product managers, and executive leadership to translate business requirements into technical solutions

• Collaborate with cross-functional engineering teams to ensure seamless integration and alignment across the technology stack

• Serve as a technical advisor to business units, providing insights on platform capabilities and innovation opportunities

• Drive adoption of industry best practices in software development, DevOps, and agile methodologies

• Participate in strategic planning and roadmap development for technology initiatives

Salesforce Platform Excellence

• Oversee Salesforce release management, ensuring smooth deployment of new features and platform upgrades

• Implement and maintain robust security, compliance, and data governance frameworks within Salesforce

• Optimize platform performance, scalability, and cost-effectiveness through continuous monitoring and improvement

• Manage Salesforce licenses, user provisioning, and platform administration activities

• Stay current with Salesforce innovations and evaluate new features for potential business value

Required Qualifications

Experience

• Minimum 5 years of experience managing engineering teams of 10+ full-stack engineers

• 7+ years of hands-on experience with Salesforce platform development and administration

• Proven track record of system design and architecture in enterprise environments

• Demonstrated experience with cloud infrastructure, particularly AWS (EC2, S3, Lambda, RDS, CloudFormation)

• Strong background in recruiting, mentoring, and developing technical talent

Technical Skills

• Expert-level knowledge of Salesforce platform: Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL

• Deep understanding of Salesforce APIs (REST, SOAP, Bulk, Streaming) and integration patterns

• Proficiency with Salesforce DevOps tools: Salesforce DX, CI/CD pipelines, version control (Git)

• Strong knowledge of AWS services and cloud architecture patterns

• Experience with modern development frameworks and full-stack technologies (JavaScript, React, Node.js, Python, Java)

• Understanding of database design, data modeling, and ETL processes

• Knowledge of authentication protocols (OAuth, SAML, SSO)

• Familiarity with monitoring and observability tools (Salesforce Event Monitoring, CloudWatch, Datadog)

Leadership & Soft Skills

• Exceptional communication skills with ability to translate technical concepts for non-technical stakeholders

• Proven ability to build and maintain strong partnerships across business and technical teams

• Strong problem-solving skills with a strategic, solutions-oriented mindset

• Experience driving organizational change and adoption of best practices

• Ability to balance hands-on technical work with people management responsibilities

• Track record of delivering complex projects on time and within budget

Preferred Qualifications

• Experience within Real Estate Investment Trust (REIT) organizations or real estate technology

• Understanding of REIT operations, asset management, property management, and investment workflows

• Salesforce certifications: Platform Developer I/II, Application Architect, System Architect, or Technical Architect

• AWS certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator

• Experience with Salesforce CPQ, Financial Services Cloud, or Experience Cloud

• Knowledge of real estate-specific software platforms (Yardi, MRI, Argus)

• Experience with data analytics platforms (Tableau, Einstein Analytics)

• Background in agile/scrum methodologies with relevant certifications (CSM, SAFe)

• Experience with infrastructure as code (Terraform, CloudFormation)

What You'll Bring

• A passion for building high-performing teams and developing engineering talent

• Strategic thinking combined with hands-on technical expertise

• Commitment to continuous learning and staying current with technology trends

• Ability to drive innovation while maintaining stability and reliability

• Strong business acumen with understanding of how technology enables business outcomes

• Collaborative mindset with ability to influence without authority

What We Offer

• Opportunity to shape the technical direction of a growing REIT organization

• Leadership role with significant impact on business operations and strategy

• Collaborative culture that values innovation and continuous improvement

• Professional development opportunities including conferences, training, and certifications

• Competitive compensation package including base salary, bonus, and equity

• Comprehensive benefits including health insurance, 401(k) matching, and PTO

How AvalonBay Supports You

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)

Job ID JR106328