Resident Services Coordinator II
Arlington, Virginia
State: VA
City: Arlington
Zip Code: 22203
Overview
AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
Additional Job Description
The Coordinator Resident Services II provides administrative support to the Residential Services team with a wide range of administrative and project support tasks. Maintenance coordinator tasks where applicable.
Minimum Qualifications:
Education:
· High School diploma or equivalent (GED) required.
· Bachelor’s degree preferred.
Certification or Licensures:
· None required.
Experience:
· 1 - 2 years of multi-family or related (retail, commercial, or hospitality) property management experience preferred.
· 2-3 years administrative experience.
Knowledge, Skills and Abilities:
· Strong communication, organization skills and the ability to multi-task.
· Ability to prioritize duties accordingly.
· Listens and quickly develops rapport with residents and associates and successfully solves problems.
· Completes repetitive administrative tasks with high attention to detail and limited mistakes.
· Manages multiple on-going tasks and schedules and adheres to and enforces required deadlines.
· Reads and writes English as demonstrated by clear and concise written and verbal communications.
· Creates and delivers group presentations on function-related subject matter and writes reports in a clear, concise form.
· Performs basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to do basic calculations and analyses such as estimating, determining averages and percentages, and calculating totals.
· Ability to monitor and adhere to applicable AVB policies and Procedures and ensures compliance as needed with federal, state, and local laws, specifically Fair Housing regulations.
· Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations.
· Frequently operates general office equipment such as, but not limited to, personal computers, telephone, photocopying machine, facsimile machine, and postage machine.
· Frequently transports objects of up to 25 pounds across variable distances and possesses the necessary mobility and flexibility to store and retrieve packages from shelving.
· Exhibits ability to frequently stand, walk, stoop, kneel, crouch, crawl, and climb (stairs, ladders, etc.).
Physical Demands:
· Normal office environment
Working Environment:
· Normal office environment
Training:
· Satisfactory completion of AVB’s new hire orientation within 30 days of employment or the first training session offered after employment.
· Any applicable training assigned by the manager.
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.
We offer:
Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)
Job ID JR106195- You have 0 recently viewed jobs
