Meet and Greet at City of Norfolk Workforce DevelopmentApply Now
Job Type: Non Exempt
State::VA City:Virginia Beach
AvalonBay is proud to be named one of Glassdoor's Best Places to Work in 2019.
Come be part of an award-winning company! AvalonBay, an S&P 500 company, is in the business of developing, redeveloping, acquiring, and managing luxury apartments in the multi-family housing industry. City of Norfolk Workforce Developement is hosting a meet and greet on Monday May 20th from 10:00-1:00. If you are interested in learning more about our company, please stop by to see us.
The Customer Service Representative is responsible for all day-to-day tasks related to customer account administration within an inbound call center environment. This includes, but is not limited to, detailed account research, rent collection, delinquency reconciliation, invoice processing, and security deposit processing. Associates are also responsible for resolving customer inquiries and issues. We are currently looking for associates to work four weekdays from 11:15am to 8:30pm and Saturdays from 12:00pm to 5:00pm.
- 1-3 years of customer service experience
- call center experience (preferred)
- strong communication and organizational skills
- experience with data entry and excel required
- experience with accounting systems
- the ability to multitask
- a high school diploma or equivalency (GED)
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
AvalonBay is an Equal Opportunity Employer.
At AvalonBay, we’re always looking for customer-focused, dedicated and hard-working professionals to join our Customer Service teams at our apartment communities or call center in Virginia Beach, VA. As part of the Customer Service team, you’ll be working with the best and brightest individuals in the industry, and will enjoy a compensation and benefits package that is as competitive as any in the business. A job with AvalonBay is an opportunity to advance your career in bold and exciting new ways. If you are an innovative and motivated individual seeking a fulfilling job in Customer Service, AvalonBay may be waiting for you!