Portfolio Maintenance Director
San Jose, California
Position Type: Full Time
State: California City: San Jose
Zip Code: 95128
AvalonBay Communities, Inc. is one of the nation's leading Real Estate Investment Trusts (REIT's), in the business of developing, redeveloping, acquiring and managing quality apartment communities in high barrier-to-entry markets of the United States. These markets are located in the Northeast, Mid-Atlantic, Southeast, Pacific Northwest and Northern and Southern California regions of the country. We currently own and operate approximately 82,000 apartment homes in the US and employ approximately 3,000 associates.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
This Director-level position reports directly to the VP of Property Operations. You will be responsible for the maintenance management/operations of a portfolio of assigned communities in the Nortern California (San Jose) region, including direct oversight of the on-site maintenance managers, computer systems utilization, selection and oversight of third-party vendors, and quality control. The selected candidate will manage maintenance operations such as staff recruitment/retention, training, financial budget planning and performance, customer service, and third-party suppliers in order to maximize revenue, control expenses, and improve customer satisfaction.
To qualify, you must have a Bachelor’s degree (Engineering degree a plus) or 5 years of progressive maintenance management responsibility in property management, building services, hospitality or a similar environment.
Applicants should have 5-7 years of management experience overseeing multiple direct reports in the maintenance/engineering function, with the ability to effectively manage a portfolio of communities as evidenced by a work history of addressing issues such as third-party vendor oversight, systems utilization, maintenance operations, personnel management, team building, customer services, budget management and negotiations.
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.
- Comprehensive benefits – health, dental & vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more!
- Growth based on achievement and promotion from within.
- Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
- A 20% discount on our incredible apartment homes.
- A culture built on purpose and our core values -A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
#LI-OnsiteJob ID 28905
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"I'm constantly challenged, pushed to think creatively, and I love that I am empowered to act like a business owner."Darius, Maintenance Manager
"Everything is on the table. You determine your skills, opportunities and career development… but it helps to have a supervisor, mentor and company to support you."Karen, SVP Corporate Initiatives
"Be curious and ask to be considered to work on projects outside of your comfort zone."Jackie, SCP of Redev and Asset Management
"Given where technology is today and where AvalonBay wants to be, it makes me really excited about what we can create together, how we can affect change in the industry and the value we can unlock for both our customer and our business."Rukus, Sr. Vice President and Chief Digital Officer