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Director of Learning Technology

Arlington, Virginia

Director of Learning Technology
Position Type: Full Time
Job Type: Exempt
State::VA City:Arlington


AvalonBay Communities, Inc. is one of the nation's leading Real Estate Investment Trusts (REIT's), in the business of developing, redeveloping, acquiring and managing quality apartment communities in high barrier-to-entry markets of the United States. These markets are located in the Northeast, Mid-Atlantic, Southeast, Pacific Northwest and Northern and Southern California regions of the country. We currently own and operate approximately 82,000 apartment homes in the US and employ approximately 3,000 associates.

Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

We are seeking a self-motivated and collaborative Director of Learning Technology to join our Learning and Development team at our Corporate Headquarters in Arlington, Virginia.

The Role

Reporting to the Sr. Director of Learning & Development,the Director of Learning Technology develops and implements learning technology strategies and instructional solutions to meet AVB business goals. This includes the design and development of technology-based learning solutions, evaluating learning programs and industry trends, and ensuring quality standards are maintained. Training content ranges from onboarding to compliance, systems, leadership development and soft skills for our 3,000+ associates. The role will also lead a team of two associates.

Learning Technology Strategy and Instructional Design (ISD)

  • Develop learning, performance management and talent technology and instructional design strategies and standards that support AVB’s overarching business goals and maximize associate performance.
  • Evaluate new learning, performance management and talent technology software and products for AVB use and manage implementation.
  • Partner with internal experts, external vendors and/or academic institutions to execute learning, performance management and talent technology strategies.
  • Research and incorporate knowledge of industry trends and best practices to continuously improve learning, performance management, and talent technology, instructional design, and training.

LMS Oversight

  • Serve as a subject matter expert on AVB’s learning management and related HR systems (performance management and talent) and ensure system scalability and stability by developing and enforcing standards, policies, processes, workflows, and advanced reporting.
  • Remain current on all releases, ensuring that AVB is capitalizing on all features and benefits.
  • Manage relationship with LMS and other vendors to ensure that AVB is receiving adequate support and the appropriate level of service.

Training Program Management

  • Establish and report metrics for measuring training and L&D team effectiveness.
  • Design, plan and implement learning and development, policies, and procedures. (e.g. training refresh policy, project intake/needs analysis process, project charters)

Training Design and Development

  • Consult with business clients on performance issues; conduct needs assessments and analyze learning needs.
  • Design, develop/source and implement blended technology-based learning solutions in a variety of delivery modes for training content ranging from onboarding to compliance, systems, leadership development and soft skills.
  • Evaluate program effectiveness to maintain quality and impact; recommend changes to clients and implement as needed.
  • Effectively manage projects and programs (e.g. plans, schedules and communication) to support development and implementation of training.
  • Support design and implementation of Corporate, Human Resource and/or Learning and Development initiatives as needed.

You Have...


  • A Bachelor’s degree in Instructional Design, Instructional Technology, Human Resource Development, or a related area. An advanced degree is preferred.


  • 10+ years of experience in Learning and Development field including instructional design, LMS oversight, e-learning development oversight, and performance consulting in a corporate business environment.
  • Minimum 3 years of supervisory experience.
  • Spanish language skills a plus.


Skills and


  • Demonstrates a passion for using technology to achieve learning and business outcomes
  • Exhibits proficiency in all facets of the instructional design process, including needs assessment, development, implementation, and evaluation as demonstrated by work products with current or previous employer.
  • Experience with instructional technology/media tools (e.g., Articulate, Captivate, Adobe Creative Suite) and online learning development methods. Video production experience preferred.
  • Previous experience managing a learning management system and/or document or content management systems.
  • Designs, develops and implements/delivers learning solutions using online, instructor-led, live-virtual, and blended learning approaches.
  • Ability to collect and analyze data to effectively support performance improvement recommendations and solutions.
  • Proven ability to suggest solutions based on needs evaluation. Design, develop/curate competency-based learning solutions to close gaps between current and desired skill levels as demonstrated by current or past work experience.
  • Experience with selecting and managing technology and other vendors.
  • Strong project management, organizational and administration skills with a track record of successfully managing complex and multiple projects simultaneously.
  • Big picture thinker with the ability to synthesize information and formulate a clear strategy and plan for execution.
  • Strong relationship-building, collaboration, and written/verbal communication skills.
  • Capable leader who engages, motivates, challenges, develops and holds others accountable.
  • Experience in Real Estate, Financial Services, Professional Services, Retail or Hospitality industries is a plus.
  • Experience with Leadership Development and Inclusion and Diversity training is a plus.

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We offer:

  • Comprehensive benefits – health, dental & vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more!
  • Growth based on achievement and promotion from within.
  • Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
  • A 20% discount on our incredible apartment homes.
  • A culture built on purpose and our core values -A Commitment to Integrity,A Spirit of Caring, andA Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Job ID 25053

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  • Human Resources, Arlington, Virginia, United StatesRemove